Shipping Policy
This Shipping Policy applies to purchases made through Kavorli™. Kavorli™ is owned and operated by Beijing Shoufu Love Quotient Technology Co., Ltd.
No. 2 Yongcheng North Road,
Haidian District, Beijing
Business Identity: Beijing Shoufu Love Quotient Technology Co., Ltd., doing business as Kavorli™, operates this website.
Clear Shipping,
From Checkout
to Delivery.
Bringing comfort into your home should come with a delivery experience that is easy to understand.
This policy explains how Kavorli™ orders are prepared, fulfilled, shipped, tracked, and handled if something unexpected happens along the way.
Please review the information below before ordering, particularly our processing times, estimated transit times, shipping charges, and international delivery information.
Quality checks, preparation and packaging
Applied to every order regardless of destination
Estimated transit time after dispatch
Tracking details are sent after shipment
Processing & Shipping Fee
Once payment has been successfully confirmed, your order enters our preparation process before it is handed over for shipment.
This period allows for order verification, applicable quality checks, preparation, and packaging.
During periods of unusually high order volume, including major holidays and New Year periods, processing may require up to 5 business days.
Kavorli™ currently applies a flat $5.99 shipping charge to each order, regardless of the delivery destination.
Processing time is separate from the estimated delivery time shown below.
How Long Will Delivery Take?
Delivery times vary by destination and begin after your order has been dispatched. The following ranges are estimates rather than guaranteed arrival dates.
Actual transit time may be affected by carrier operations, destination, customs processing, severe weather, public holidays, or other circumstances outside normal delivery schedules.
Where Orders May Ship From
Kavorli™ works with fulfillment and supply partners to prepare and dispatch orders based on product availability and the delivery destination.
Orders may be fulfilled from our own or partner facilities depending on inventory availability and the delivery destination.
The fulfillment location for a particular order may differ from the legal business registration address listed at the beginning of this page.
Where an order is fulfilled internationally, the applicable international transit and customs procedures may affect the final delivery schedule.
Tracking Your Shipment
After your order has been shipped, a shipping confirmation email containing available tracking information will be sent to the email address associated with your purchase.
Your parcel leaves the fulfillment facility.
Shipping confirmation and available tracking details are emailed to you.
Tracking information may require 1–3 business days to display its first carrier update.
A short delay between label creation and the first carrier scan does not necessarily mean the shipment has stopped moving.
Customs, Duties & Import Taxes
International shipments may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.
Unless otherwise stated at checkout, international orders are shipped on a Delivered Duty Unpaid basis. Any import duties, customs charges, or taxes imposed by the destination country are the customer's responsibility.
Customs requirements differ by country. Customs processing may also cause delivery delays that are outside the normal carrier transit schedule.
Modifications & Cancellations
If you notice an error in your shipping information or wish to request cancellation, please contact us as soon as possible.
We will make reasonable efforts to accommodate requests received within this period. However, once an order has already entered fulfillment or has been dispatched, a modification or cancellation may no longer be possible.
If the order has already shipped, any eligible return will be handled according to our Return & Refund Policy.
Delayed, Lost or Damaged Packages
Occasionally, a shipment may experience an unexpected delay or delivery issue. If that happens, please contact us so we can review the available shipping information with you.
No Recent Update?
If tracking has not updated for an extended period, email us with your order number and available tracking details. We will review the shipment information and assist with the appropriate next step.
Package Cannot Be Located?
If the carrier confirms that a shipment has been lost in transit, please contact us. After verification, we will provide an appropriate replacement or other applicable resolution at no additional shipping cost to you.
Item Arrived Damaged?
Contact us within 72 hours of delivery and include your order number along with clear photos showing the item, packaging, and damage where relevant. After review, we will provide an appropriate replacement, refund, or return solution at no additional cost to you.
Contact service@kavorli.com and include your order number so our team can identify your shipment.
From Our Fulfillment Network
to Your Home.
We want you to know what to expect at every stage of delivery. If something doesn't look right, contact us and we'll help review the situation.
Contact Customer Support →