Shipping Policy

Jinhua Shengen Network Technology Co., Ltd.

Email: service@kavorli.com

At Kavorli™, we believe the journey of every product is just as important as the product itself. From careful preparation to final delivery, we are committed to making your shopping experience simple, reliable, and transparent.

This Shipping Policy explains how your order is processed, shipped, and delivered to your home.

Our Shipping Approach

Kavorli™ creates thoughtfully designed textile and home lifestyle products made to bring comfort and beauty into everyday spaces.

To provide a more efficient shopping experience, many of our products are shipped through trusted fulfillment partners and carefully selected supply networks. This approach helps us:

✨ Provide thoughtfully crafted home essentials directly to customers

✨ Maintain accessible pricing while reducing unnecessary distribution costs

✨ Support a more efficient and responsible fulfillment process

We appreciate your understanding as we work to deliver quality products with care.

1. Order Processing & Shipping Costs

Every Kavorli™ order goes through careful preparation before shipment.

Order Processing Time:
Please allow 2–4 business days for order verification, quality inspection, packaging, and shipment preparation.

During Peak Periods:
During holidays, promotional events, or high-volume seasons, processing may require up to 5 business days.

Shipping Fee:
A standard shipping fee of $5.99 applies to all orders.

2. Estimated Delivery Schedule

Because Kavorli™ products may be fulfilled through different logistics partners, delivery times can vary depending on destination and transportation conditions.

Please note that delivery times are estimates and may be affected by weather, carrier delays, customs processing, or other unexpected circumstances.

We appreciate your patience while your carefully selected Kavorli™ products make their way to you.

3. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking details.

Please keep in mind:

📦 Tracking information may take 1–3 business days to become active after shipment

📦 Temporary gaps between tracking updates may occur while your package is traveling between facilities

📦 Your order remains in transit even if tracking information does not update immediately

4. International Duties & Taxes

For international shipments, orders may be delivered under a DDU (Delivered Duty Unpaid) arrangement.

This means:

• Customers are responsible for any customs duties, import fees, or local taxes required by their country

• Kavorli™ cannot be responsible for delays caused by customs inspections or clearance procedures

• Import regulations may differ depending on location

We recommend checking your local customs requirements before placing an international order.

5. Order Changes & Cancellations

We begin preparing orders shortly after purchase to ensure efficient delivery.

If you need to update your shipping information or request cancellation, please contact us at:

service@kavorli.com

within 12 hours of placing your order.

After an order has entered the fulfillment process, changes or cancellations may no longer be available.

6. Missing, Damaged, or Incorrect Deliveries

Your satisfaction is important to us, and we are committed to helping resolve any delivery issues.

Damaged Products:
If your order arrives damaged, please contact us within 72 hours of delivery and provide clear photos of the item and packaging. We will review the issue and arrange an appropriate solution.

Lost Packages:
If the shipping carrier confirms that your package has been lost during transit, Kavorli™ will provide assistance and work toward a suitable resolution, including replacement options when applicable.

Thank you for choosing Kavorli™.
We appreciate your trust and look forward to bringing comfort, warmth, and thoughtful design into your home.